In technology work, two different methods are often pitted against each other - the “waterfall” method and the “agile” method. Waterfall represents releasing a whole bunch of water at once - meaning we put a ton of work into a product or solution or thing before end users get access and start using in the real world. Agile represents ongoing, iterative releases and improvements - meaning we put out something good enough at the beginning and let users play with it, using feedback and new knowledge to release improvements and enhancements on regular cycles called sprints. Long-time readers of mine have doubtlessly heard me bristle at any kind of binary comparison, and this one is no different. These two methods give-and-take from each other and in reality are often used in conjunction either on purpose or by circumstance. Neither of these methods have a stated goal of making a perfect technological achievement. Even the waterfall method is meant to be repeated as technologies require updates. An amazing movie that includes waterfalls is Wild Waters, in which you can watch Nouria Newman (the most gifted kayaker of her generation) send a 100-foot waterfall. But like most extreme athletes, Nouria is after near-perfection. The consequences of small mistakes for her and her peers can be very very steep - many extreme athletes who can perform technically “perfect” and artfully astounding feats have died in the environments they love. In contrast, the artist Rashid Johnson gives us a different view of how we achieve greatness. In the fantastically named article The Confident Anxiety of Rashid Johnson, a quote from Johnson stuck out: “There is no purity for me, no absolute success or failure, and no room for the masterpiece.” After many years doing data & tech work for nonprofits, I have learned to talk to my colleagues early and often about my own method of working. It can be done in conjunction with agile, waterfall, or any other approach to releasing new technology and features to users, and it is extremely comfortable with errors, mistakes, missing pieces, and especially in working in collaboration with users to identify and work on these imperfections. I’m excited to when I tell my clients and colleagues that I have no room for masterpieces. With this in mind, I have 3 opportunities to pass on to you. If there is a person or organization in your life you think could benefit from my writings or these services, please pass them along with my eternal gratitude.
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My purpose: For all mission-driven, social justice-oriented people and organizations to have the confidence and skills to learn, use and love data & technology as part of achieving their missions.
Hi again, Ai, Ai, Ai — it’s all the rage. Those lowercase i’s I used here were out of lazy typing, but I actually kind of like it when I see it. It highlight's the Artificial part and names it with small i intelligence. I use some kind of Ai everyday, including using ChatGPT throughout my work days. I understand what the environmental cost of this is now and will continue to be. I’m not sure how to think about that right now. There are two Ai-related media items that caught my attention...
Hi! It’s been a minute since I last landed in your inbox—thanks for sticking around. For one of my current clients, I’ve been deep in spreadsheets, systems, and the weirdness that always emerges when real people and real data meet. I just wrote a post about it: a behind-the-scenes look at one of my favorite kinds of projects (and what always happens, no matter how well you plan). Here it is: When Real Data Hits, Things Get Funky (And That’s Normal)No matter how well you design the system, as...
There are many people who have given voice to the dizzying pace of the “digital age” - specifically about the speed by which technology changes, grows, updates, enhances, is created and destroyed. Similarly, we have a lot of contributions of thoughts and opinions about how this speed infiltrates our lives and the consequences to our mental and physical well-being, which we are instructed to combat with deep breathing, meditation, mindfulness, digital detoxing, and dry January (but for social...